Small, stacking improvements

We believe strongly in the approach of trying to be "consistently not stupid, rather than trying to be very intelligent." And we advocate that approach for our clients. Here are the top 5 mistakes we see being made that you need to avoid.

You don't have the budget, the people, or the time to invest in large-scale, high-risk technology implementations. 

Suppliers who don't intend to have a long-term relationship with you and are only focused on your wallet.

Technology that looks grand in a hermetically sealed demo, but can't actually perform in the wild.

Solutions that have years of built-up crud in their foundation are going to create barriers to continuous improvement.

Your business isn't static, so if ongoing changes and improvements are going to be slow or expensive you're setting yourself up for failure.

Low-risk, small iterations are critical to making meaningful operational changes while keeping your team, and those you serve, in sync.

Proving the approach and technology before larger investments are made.

Results need to be shown in days and weeks, not months and years.

IT can be a great partner but they shouldn't be required daily.

You already have knowledge and systems that are valuable so they need to be incorporated into your solution.

No-cost, no-delay changes are what should be expected.

Your technology partners should feel like an extension of your team.